Your Privacy Matters at p999 link — Here is How We Protect It

1 Introduction

This Privacy Policy ("Policy") describes how p999 link ("we", "us", "our", "the Platform") collects, uses, stores, and protects the personal information of individuals ("you", "the Player", "User") who register for and use the p999 link platform at p999link.pro.

p999 link is committed to protecting the privacy and security of every player who trusts us with their personal information. This Policy has been drafted in compliance with applicable data protection principles and is designed to be transparent, readable, and genuinely useful to you as a player based in Pakistan.

By creating a p999 link account and using the platform, you acknowledge that you have read this Policy in full and that you consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, please do not register or continue to use the platform.

2 Personal Data We Collect

p999 link collects the following categories of personal data from players:

We do not collect sensitive data such as health information, religious beliefs, or political opinions. We do not store full payment card numbers or full banking credentials.

3 How We Collect Your Data

p999 link collects personal data through the following channels:

• Direct registration: When you create a p999 link account, you voluntarily provide identity and contact information.
• Payment transactions: When you deposit or withdraw PKR via Easypaisa, JazzCash, HBL, or other approved channels, our payment processors share the minimum transaction metadata necessary to complete and verify the transaction.
• Platform activity: Your gameplay actions, bet history, session data, and responsible gaming tool usage are automatically logged as part of normal platform operations.
• Cookies and similar technologies: Our platform uses cookies, local storage, and similar tracking technologies to maintain your session, remember preferences, and analyse usage patterns. See Section 7 for full details.
• KYC verification: When identity verification is required (e.g., for withdrawals exceeding certain PKR thresholds), we may request identity documents. These are reviewed by our compliance team and our authorised KYC verification partners.
• Third-party fraud and security tools: Our fraud prevention systems may receive signals from trusted security partners to help us identify suspicious account activity.

4 How We Use Your Personal Data

p999 link uses your personal data only for the following lawful purposes:

• To create, manage, and secure your p999 link player account.
• To process PKR deposits and withdrawals and maintain accurate financial records.
• To verify your age (18+ requirement) and identity in compliance with our responsible gaming obligations.
• To detect, investigate, and prevent fraudulent activity, money laundering, and other prohibited conduct.
• To personalise your gaming experience — for example, displaying game categories relevant to your history.
• To send you service communications, including transaction confirmations, security alerts, and account notifications. We do not send unsolicited marketing emails without your explicit consent.
• To provide customer support and resolve disputes fairly and accurately.
• To comply with applicable laws, regulations, and legal proceedings.
• To monitor for responsible gaming indicators and, where necessary, prompt players to use self-exclusion or deposit limit tools.
• To analyse aggregate platform usage trends for product improvement purposes (using anonymised or pseudonymised data wherever possible).

5 Sharing Your Data with Third Parties

p999 link does not sell, rent, or trade your personal information. We share your data only with the following categories of third parties, and only to the minimum extent necessary:

• Payment processors: PKR payment partners (including Easypaisa, JazzCash, HBL, and Raast) receive only the transaction data required to process deposits and withdrawals. They operate under their own privacy policies and data security standards.
• KYC and identity verification providers: Authorised third-party verification partners receive identity data solely to conduct the verification checks required under our compliance programme.
• Fraud prevention and security services: Trusted security partners may receive technical data (e.g., IP addresses, device fingerprints) to help identify and block fraudulent access attempts.
• Game software providers: Our game content suppliers may receive pseudonymised gameplay data (e.g., anonymised session data) for the purpose of game performance monitoring and fairness auditing.
• Legal and regulatory authorities: p999 link will disclose personal data to law enforcement, regulatory bodies, or courts where required by applicable Pakistani law, a valid court order, or in response to a formal legal request.

All third-party service providers acting on behalf of p999 link are contractually required to maintain the confidentiality and security of your personal data and to use it only for the specific purpose for which it was shared.

6 PKR Payments, AML & KYC Compliance

p999 link is committed to preventing money laundering and financial crime in accordance with applicable anti-money laundering (AML) standards. As part of this commitment, we operate a Know Your Customer (KYC) programme that may require players to provide identity documents under the following circumstances:

• When cumulative deposits exceed defined PKR thresholds.
• When requesting withdrawals above 50,000 PKR.
• When our compliance system flags unusual transaction patterns.
• At any point where our compliance team deems it necessary to verify a player's identity.

KYC documents collected — which may include a copy of your CNIC, proof of address, or proof of payment method ownership — are stored securely and accessed only by authorised compliance personnel. They are retained for the period required under applicable financial regulations and are then securely deleted.

7 Cookies & Tracking Technologies

p999 link uses cookies and similar technologies on the platform to provide a smooth, secure, and personalised experience. The following types of cookies are used:

• Strictly Necessary Cookies: Required for core platform functions such as maintaining your login session, processing PKR transactions, and applying responsible gaming settings. These cannot be disabled without severely disrupting platform functionality.
• Performance Cookies: Collect anonymised data about how players use the platform (e.g., pages visited, time spent, error logs) to help us improve performance and reliability.
• Functional Cookies: Remember your preferences such as language settings, game category selections, and responsible gaming reminder intervals.
• Analytics Cookies: Help us understand aggregate user behaviour on the platform using anonymised data. No individual player is identifiable from this data.

You can manage cookie preferences through your browser settings. However, disabling strictly necessary cookies may prevent you from logging in or using core platform features. p999 link does not use third-party advertising cookies or behavioural tracking for the purpose of selling advertising to external parties.

8 Data Retention

p999 link retains your personal data for as long as your account is active or as required to provide you with platform services. Specific retention periods are as follows:

• Account data: Retained for the duration of your account and for up to 5 years following account closure, to comply with financial record-keeping obligations.
• Financial and transaction data (PKR): Retained for a minimum of 5 years from the date of transaction in accordance with applicable AML regulations.
• KYC documents: Retained for the period required under applicable financial compliance regulations, typically 5–7 years.
• Support and communication logs: Retained for up to 3 years from the date of the last communication, for dispute resolution and quality assurance purposes.
• Technical and device data: Retained for up to 12 months from collection for security and fraud investigation purposes.

When retention periods expire, data is either securely and permanently deleted or anonymised so that it can no longer be linked to any individual player.

9 Data Security Measures

p999 link implements the following technical and organisational security measures to protect your personal data:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• Encryption at rest for all sensitive data stored on p999 link servers.
• Access controls restricting personal data access to authorised personnel only, on a need-to-know basis.
• Regular security audits and penetration testing of the platform infrastructure.
• Two-factor authentication (2FA) available to all players for account protection.
• Automated systems monitoring for unusual login activity, multiple account creation, and suspicious transaction patterns.
• Staff training on data protection and security practices.

While p999 link takes all reasonable steps to protect your data, no online platform can guarantee absolute security against all possible threats. You are responsible for maintaining the security of your own account credentials and for notifying us immediately if you suspect any unauthorised access.

10 Your Data Rights

As a p999 link player, you hold the following rights with respect to your personal data. To exercise any of these rights, contact our support team at the address provided in Section 13.

We will respond to all verified data rights requests within 30 days. In complex cases we may extend this period by a further 60 days, in which case we will notify you of the extension and the reason for it.

Please note that certain data rights may be limited where retaining the data is required by law (for example, financial transaction records maintained under AML regulations).

11 Protection of Minors (Under 18)

p999 link strictly prohibits the use of the platform by anyone under the age of 18. Our platform is not directed at minors, and we do not knowingly collect personal data from individuals under 18 years of age.

All new p999 link registrations are subject to age verification. Where our systems identify or receive credible information indicating that an account holder is under 18, we will:

• Immediately suspend the account pending investigation.
• Permanently close the account if underage use is confirmed.
• Refund any deposits made (net of any withdrawals already processed) to the original PKR payment method.
• Permanently delete all personal data associated with the underage account in accordance with our data retention policy.

If you are a parent or guardian and believe that your child has registered on p999 link without your knowledge, please contact our support team immediately at the address provided in Section 13. We will treat your request as a priority.

12 Changes to This Privacy Policy

p999 link may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform functionality. When we make material changes, we will update the "Last Updated" date at the top of this page and, where practical, notify registered players via email or an in-platform notification.

Your continued use of p999 link after any updated Privacy Policy has been published constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically.

13 Contact & Data Enquiries

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the p999 link privacy and data team:

• Email: [email protected]
• Subject Line: "Privacy Enquiry – [Your Username]"
• Support Hours: 24 hours a day, 7 days a week
• Language: English
• Response Time: Within 48 hours for privacy enquiries; within 30 days for formal data rights requests

We take all privacy enquiries seriously and will handle your request with complete confidentiality. For responsible gaming concerns — including self-exclusion requests — our support team is also available 24/7 and will prioritise your request.